1. Home
  2. Contact Us
  3. Login
  4. View Basket
  5. Checkout

Waterside Press publishes works of interest across the legal system where many of its titles have become staples for practitioners, tutors and librarians. Waterside authors come from a wide range of backgrounds and include for example lawyers, judges, campaigners, ex-prisoners, historians, biographers, criminologists and other experts. We also publish works on aspects of social history and seek to blend readability with excellence, diversity, innovation and integrity.

We have been dedicated to your satisfaction since we started business in 1989. If you have any queries, suggestions or comments please contact us:

Phone: 01256 882250
Fax:
Email:

Or write to us at:
Waterside Press
Sherfield Gables
Sherfield-on-Loddon
Hook
Hampshire
RG27 0JG, United Kingdom

VAT Registration Number 131 1459 50

Making A Purchase

You can browse our store using the section menus or the search facility. Click the 'Add to Basket' button next to the items you would like to purchase. When you have finished shopping, click the "Checkout" link and you will be asked for the address and payment details that we need to be able to satisfy the order. You will not need to register to shop here, although you can create an account to make ordering in future faster.

Card Payments

We provide two safe payment options for customers: Sellerdeck Payments, and Paypal. These are our 'Payment Service Providers' (PSPs) who will securely process the transaction on their secure sites to the highest international standards.

via Sellerdeck Payments we can accept: Visa, Mastercard, Maestro / Eurocard (formerly Switch), and Delta / Electron.
via Paypal we can accept: American Express, Visa, Mastercard, Maestro / Eurocard (formerly Switch), and Delta / Electron. You can also use your bank balance or Paypal balance.

If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

Vouchers

Occasionally we may run special offers and provide voucher codes via our email newsletter or printed flyers. In order to use a voucher (unless stated otherwise) you should add the offer products to your Basket and then apply the voucher during checkout.

Offline payments

Cheque: Please send cheques (we accept pounds sterling only) by post to: Waterside Press, Sherfield Gables, Sherfield-on-Loddon, Hook, Hampshire, RG27 0JG, United Kingdom (remembering to include delivery charges).
Phone: We no longer take payments over the phone. You can still contact us by phone before or after placing your order to ask any questions you may have.
Email: Please do not email card details - for security reasons we cannot accept card details given by email.

Firms and organisations

Firms and organizations may be invoiced for two or more books, at our discretion - please contact us for full details.

Shipping And Handling

See Christmas Last Order Dates 2016 and order early to avoid disappointment.



  Number of books
DestinationService12345+
United KingdomFREE DELIVERYStandard Delivery (Royal Mail 2nd class or equivalent) is FREE for all orders.
First Class2.003.004.005.005.95
Courier5.95 regardless of order size. A signature will be required on delivery (In stock items, UK mainland only).
EuropeAirmail4.006.008.0010.00(10.00)
WorldwideAirmail7.5011.5014.00(14.00)(14.00)

We use Royal Mail, Airmail and selected couriers.

(Please also see 'Delivery Schedule' below)


Delivery Schedule

See Christmas Last Order Dates 2016 and order early to avoid disappointment.

Orders for in-stock items are typically despatched within 24 hours (Monday - Friday 9am-5pm). Pre-ordered items will be despatched as soon as we have stock available - you should receive your book before it gets on to bookshop shelves.

Please also note that some titles take an additional 2-3 days to despatch as they are printed to order - this is always stated on the book detail page. Please factor in the additional time these books take to despatch when placing your order.

DestinationServiceDelivery Estimate
United KingdomFREE DELIVERY2-5 working days 1.
First Class1-2 working days.
CourierNext working day (UK mainland only - order before midday).
Western Europe 2Airmail3-7 days (can be longer if customs decide to open a package).
Rest of the WorldAirmail5-10 days (can be longer if customs decide to open a package).

Notes:

  1. Free UK delivery: We will usually wait until all items are in stock and despatch them together. If you are ordering more than one title and want to avoid waiting, choose First Class postage to ensure immediate despatch of in-stock items.
  2. Western Europe: Albania, Andorra, Armenia, Austria, Azerbaijan, Azores, Balearic Islands, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Canary Islands, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France (inc Corsica and Monaco), Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Irish Republic, Italy (inc San Marino and Vatican City), Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway (inc Spitzbergen), Poland, Portugal (inc The Azores and Madeira), Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain (inc Balearic Islands and Canary Islands), Sweden, Switzerland, Tajikistan, Turkey.
  3. Anywhere not listed is considered "Rest of the World".


See Christmas Last Order Dates 2016 and order early to avoid disappointment.

Back Orders

If your item is not in stock, we will back order for you. We will email you with an estimate of delivery. You also have the option to cancel your order if you would rather not wait.

Please note: some titles are printed-to-order, which usually takes 2-3 working days - the estimated time until despatch for these books reflects the production time.

Tax Charges

Publications and books are exempt from UK VAT.

eBooks are standard VAT rateable but this is not payable if you are outside the European Union.

Credit Card Security

Our Payment Service Providers (PSPs) are Sellerdeck Payments, and Paypal. Our checkout will automatically connect you to their secure site to make the payment and return you to us afterwards to collect your receipt. You can choose which PSP suits you (both accept most cards - for details see 'Making a Purchase' below), and they both conform to the highest international standards for secure payments. We will not keep your card details on record - in fact Waterside Press will never even see them.

Additional OptionsSellerdeck Payments, powered by CreditCallMasterCard SecureCodeVerified by Visa



We support the MasterCard SecureCode and Verified by Visa measures which aim to eliminate online credit card fraud by requiring cardholders to use an extra password when making purchases.

When you enter your personal and payment details, you will notice that the web address begins with https://. This means that you are on a Secure Server and all transactions that take place are encrypted between your browser and the server. Nobody is able to obtain your credit card details or any other information.

By making use of Sellerdeck Payments and Paypal we have the most sophisticated online trading systems available. It allows us to safely process your credit card payment with the bank, and complete the financial transactions securely behind protected firewalls. No personal or financial details are left unencrypted on a remote server, and such details are never sent by internet email.

A further level of protection is offered by your credit card company who will refund any transactions on your card which you have not authorised.

Guarantee

We guarantee your satisfaction. If you are not satisfied please let us know and we will rectify the situation. We also appreciate positive feedback if you would like to give us some!

Contact Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01256 882250 or write to us at Sherfield Gables, Sherfield-on-Loddon, Hook, Hampshire, RG27 0JG, United Kingdom

Privacy Policy and Cookies

Waterside Press do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

In addition, WatersidePress.co.uk is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Your custom is important to us and we will uphold your statutory rights, for more details visit: http://www.consumerdirect.gov.uk/after_you_buy/online_shopping/your-rights/

Remittance Terms

Firms or organisations can be invoiced for two or more books on request, at our discretion.

Invoice terms: 30 days (other terms by arrangement only).

Recently Viewed